PRICING

European Union

All prices quoted in our product catalogue include VAT applicable within the European Union. Once the delivery destination has been selected, the applicable delivery charges will be calculated automatically and shown separately to the product price.

Countries outside the EU and non-EU Member States

Deliveries to non-EU Member States (Norway and Switzerland) or to any country outside the EU do not include customs duties or taxes levied by the destination country, which are payable by the customer.

The applicable delivery charges will be calculated automatically and show separately to the product price.

Canary Islands, Ceuta and Melilla.

Deliveries to the Canary Islands, Ceuta and Melilla do not include customs duties or taxes, which are payable by the customer.

Due to their special tax system, the territories of the Canary Islands, Ceuta and Melilla shall be deemed as non-EU territories. Therefore, purchases made by residents in those areas are tax-free.

Established customs clearance fees and duties are not included in our product prices or in the delivery charges and are payable on delivery by the customer.

The prices quoted on https://shop-boots.com/ are subject to change and revision at any time, as necessary.

SHIPMENTS AND RETURNS


Returns and Exchanges 


MAINLAND SPAIN

Exchanges

To make an exchange you will have to return your order, and place a new order.

Returns

To make a return you must request it by entering your customer file, there you can select the option RETURN ORDER.

Once you have done this we will send you an email with a code and the nearest post office to your home, with that code you will be given a free return label at the post office, stick it to the box that must be perfectly packed and that's it, you have it.

The return of the product will be made ensuring the delivery in perfect condition of the product, unused and in its original packaging, including warranties, labels and recommendations for use.

Returns will be accepted within 30 days of receipt of the order by the user, in case of disagreement with the product delivered, the costs and risks associated with the return of the product will be borne by the Customer, who must request the collection by a courier service provider, and deliver them to the courier with the original packaging and documentation and in perfect condition.

The refund on the customer's account as a result of the return will be made within 20 days from the date of the supplier's notification of receipt of the returned products. For more information about shipments and returns you can write to: info@shop-boots.com


BALEARES, CANARY ISLANDS AND REST OF THE WORLD

Exchanges

To make an exchange you will have to return your order, and place a new order.

Returns

To make a return you must request it by entering your customer file, there you can select the option RETURN ORDER.

Details to return the boots for refund:

You have 30 days to return your order from the time you received it.

The product must be unused and in its original condition, with its original packaging.
To do this you have to put a copy of your order confirmation in the box, as well as a note indicating if you want to make a size change, a model change or a return for refund.

The explanation must be in English or Spanish.
Then you must protect the box with paper or plastic.
You have to send us the box, paying the shipping costs. It has to be a shipment to our door, we will not come to pick it up at your door, nor to any local post office.

Return address:

ALBACETE INDUSTRIAL S.L. - TRANSNATUR TN2
C/ NARCISO MONTURIOL, 17
03203 - ELCHE
ES - ALICANTE
TEL: (+34) 96 511 18 68


Is it possible to have a different shipping address than the billing address?
Of course, it is possible to send a package to an address other than the billing address. However, for shipments outside the European Union and for customs problems, the order has to be made with the same name and address of the recipient and with the currency of the destination country.

All data required during the purchase process must be filled in with the recipient's data.



DELIVERY TIME*.

Spain: 2 to 3 working days

Europe: 6 to 10 working days

Rest of the world: 10 to 15 working days